Patient Reviews & Feedback
Choosing a physiotherapist is about trust.
Patients often want to know not just what you do, but how you work, how you communicate, and whether others felt listened to and helped.
Below is a collection of genuine patient feedback from different stages of my clinical career — including current Google reviews for Chris Heywood Physio, reviews from my previous practice, and anonymised NHS patient feedback.
Each section is clearly labelled so you can see the context in which the feedback was given.
Google Reviews – Chris Heywood Physio
These reviews have been left by patients who have attended Chris Heywood Physio and chosen to share their experience publicly via Google. They reflect my current solo practice, approach to assessment and treatment, and the longer appointment times that allow for thorough clinical reasoning, explanation, and personalised care.
All Google reviews shown here are independently submitted, publicly visible, and unedited. Patients receive no payment, incentive, or request to provide positive feedback; reviews are shared voluntarily and reflect individual experiences of care.
Chris heard how much pain I was in, got me in quickly, and within a few days I was in manageable pain thanks to his hands-on care and communication.
Col M., former patient
Chris took time to assess my back properly and wisely recommended scans and opinions before treatment — I trust his clinical judgement.
Mary S.H., former patient
I’ve seen Chris for various conditions over the last five years — he’s brilliant at ensuring recovery and helping me move again.
Kyron K., former patient
Referred by my husband, I got professional, friendly physio plus exercises that genuinely helped — I would recommend Chris.
Janine R., former patient
I could barely walk after injury. After three sessions, excellent care and guidance got me back walking normally.
Susan L., former patient
Fantastic service — very professional and caring, and they looked after me well when I was in pain.
Jane B., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.
Wilby M., former patient
Referred after an MRI, Chris helped with my back injuries and put me in touch with the right people for further care.
Ryan D., former patient
Chris pinpointed my problem immediately and helped enormously with tailored exercises — I wouldn’t go anywhere else.
Julia B., former patient
After two years of neck and shoulder pain, Chris gave great advice and therapy, and after five sessions I feel great.
Elliott D., former patient
First class service — very professional physio, and his years of knowledge really came through.
Kevin W., former patient
Tailored exercises helped my ankle recovery after sprains; the service was personable and effective.
James B., former patient
Really thorough treatment; emailed exercise instructions helped me continue improving on my own.
Bruce M., former patient
Excellent from start to finish.
Tom G., former patient
After ten years of sciatic pain and two surgeries, I didn’t think I could be helped — Chris got me results I couldn’t believe.
Jason W., former patient
Seen Chris since age 17 for diverse injuries; he explains clearly, sets a plan, and makes you feel at ease.
Jo Luck, former patient
I trusted Chris completely for back problems including post-surgery rehab — I still see him when needed.
Karen C., former patient
With a spinal stress fracture, Chris set thorough exercises week by week and got me back playing golf
Andrew S., former patient
Chris transformed my gait and brought me to full fitness, even spotting other health issues along the way.
Jeremy W., former patient
Excellent service — Chris identified exact issues and tailored treatment that relieved my pain.
Steve W., former patient
Very knowledgeable, thorough physio — I would happily use his services again when needed.
Ravi Z., former patient
Over the years I’ve had many problems — I trust Chris completely.
Sherry C., former patient
After constant pain for years and seeing many clinicians, I’m now pain free and couldn’t praise Chris enough.
Jon S., former patient
Chris is one of the best physios I’ve dealt with — knowledgeable, friendly, and great results.
B B., former patient
After back surgery and pain, a tailored programme of physio and home exercises made a significant difference.
Russell M., former patient
Post wheelchair rugby shoulder issues improved significantly; exercises helped mobility and sleep.
Nathalie M., former patient
“Severe leg pain from sciatica — Chris helped me every step of the way towards recovery.
Andrew B., former patient
Recommended to me — I found Chris professional, knowledgeable, and reliable post shoulder surgery.
Sharon W., former patient
With long-term back pain, Chris provided knowledge, patience, and exercises that improved mobility and confidence.
Claire R., former patient
Long-standing back injury improved significantly — great service and highly recommended.
Anna F., former patient
Nervous first visit in my seventies With acute back pain, Chris listened carefully and treated gently and professionally.
Frances L., former patient
Even brief contact made me feel important and professionally treated.
Dennis W., former patient
Chris offered highly professional service with a personal touch — the best physio I’ve used.
Dan M., former patient
During acute back pain, his knowledgeable, honest, and compassionate approach empowered my rehab.
Tricia Y., former patient
Great individualised care and very pleasant surroundings.
Mike, former patient
Best physio and rehab I’ve had in many years of pain — knowledgeable, friendly, and approachable.
J W., former patient
After severe lower back pain, I was taken seriously for the first time and greatly helped by his support.
Amy H., former patient
Considerate treatment and correct advice helped me progress much faster than before.
Neil H., former patient
After my wife’s second back op, Chris gave her confidence and support that improved her strength and mobility.
Alastair M., former patient
A thoroughly professional physiotherapist who helped me overcome a chronic spinal issue.
Pulse Mag, former patient
My re-emerged back problems were expertly sorted and I was given info to maintain my improvement.
Stuart E., former patient
Thorough exam and clear explanations helped my symptoms improve over time.
Marie E., former patient
After serious illness and surgery left me barely walking, Chris helped restore strength and normal movement.
Andrew L., former patient
Great physio and service, always fitting me in quickly and helping me get back to work.
Keiran R., former patient
Provided comprehensive assessment and clear guidance that I would recommend to friends.
Anna C., former patient
Excellent physio for my broken leg — highly recommended.
Frances G., former patient
Before pilates and cycling, Chris’s specialist spine assessment ensured I got the right referral and care.
Alun R., former patient
Booked me in quickly, gave a thorough, considerate exam and tailored home exercises — highly recommend.
Simon M., former patient
With a running and cycling injury, his rehab programme got me back enjoying my sports again.
Gary H., former patient
Very thorough, knowledgeable, friendly service — highly recommended.
Dan W., former patient
Google Reviews from Previous Practice
The following comments are abbreviated extracts from Google reviews originally published on the Team Rehab UK profile, relating to patients treated personally by Chris Heywood.
Full, unedited versions are available on the desktop view of this page.
What can I say about Chris… I was in the most excruciating pain I’ve ever been in and was continually calling Osteopaths on a Monday morning desperate to get an appointment on that same day. Close to tears after calling more than 15 people including Chris who when I called and asked if he was an Osteopath his reply was “No sorry I’m a physio” 5 mins later a text message came through saying “although I’m not a physio we do a similar job, give me a call at your convenience if you get stuck” I called in a heartbeat and spoke to Chris whom I’m sure could hear the pain in my voice. Close to tears with relief that I might get some pain relief I booked an appointment for the same day. I won’t go into the treatment but let’s just say his hands and information for medication turned me around to being in manageable pain within 3 days. Communication from Chris during this time and after has continued and I honestly couldn’t recommend his highly enough. Thank you Chris..
Col M., former patient
Chris took plenty of time to carefully assess my back and sensibly decided not to proceed without scans and consultant opinions. I look forward to going for physio as soon as it is recommended.
Mary S.H., former patient
Been seeing Chris the Physiotherapist here for a variety of different conditions for about the last 5 years & every time he's been brilliant, both ensuring my recovery & also swiftly treating the condition so I can move again. ……. is definitely the place to go for all & any physio you may need & prices are reasonable. ……. friendly, helpful & hardworking; at times putting you through your paces if it's needed. They also have great interpersonal skills which really helps to put you at ease. I don't go anywhere else.
Kyron K., former patient
I visited Chris through my husbands recommendation, who has had excellent physio and advise over the years. Professional and friendly service within lovely environment. I was treated and given exercises to do which certainly helped, so would definitely recommend Chris.
Janine R., former patient
I could barely walk after injury. After three sessions, excellent care and guidance got me back walking normally.
Visited Chris with injured foot and back and could barely walk after injuring myself running. After 3 sessions and excellent care and attention and am back to walking normally and understand how to ease back into exercise; Chris's advice was spot on every step of the way. Would definitely recommend Chris
Susan L., former patient
Fantastic service — very professional and caring, and they looked after me well when I was in pain.
Jane B., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Chris pinpointed the problem causing my wife’s pain and helped consultants shape a successful treatment plan.”
Wilby M., former patient
Google Reviews from Previous Practice
The following comments are abbreviated extracts from Google reviews originally published on the Team Rehab UK profile, relating to patients treated personally by Chris Heywood.
Kyron K
2016-2024
Been seeing Chris the Physiotherapist here for a variety of different conditions for about the last 5 years & every time he's been brilliant, both ensuring my recovery & also swiftly treating the condition so I can move again. ……. is definitely the place to go for all & any physio you may need & prices are reasonable. ……. friendly, helpful & hardworking; at times putting you through your paces if it's needed. They also have great interpersonal skills which really helps to put you at ease. I don't go anywhere else.
2016-2024
Susan L
Visited Chris …… with injured foot and back and could barely walk after injuring myself running. After 3 sessions and excellent care and attention and am back to walking normally and understand how to ease back into exercise; Chris's advice was spot on every step of the way. Would definitely recommend Chris ………
2016-2024
Wilby M
Absolutely top service. Chris Heywood pin pointed the area which was causing my wife's pain on more than one occasion to do with different pain. He was able to alert consultants to his findings and because of his accuracy they were able to determine a course of treatment that has been successful every time. I would not hesitate to use this service. It is top drawer!
2016-2024
Julia B
Brilliant. Chris pinpointed my problem immediately and helped enormously with tailored exercises. I wouldn't go anywhere else. Superb friendly, knowledgeable and professional care. Thank you Chris.
2016-2024
Kevin W
First class service .. Chris was very professional physio and his years of knowledge came shining through Highly recommended to anyone in need of a 1st class physio. Thanks for getting me back on track with great advice and care.
2016-2024
Bruce M
Really thorough and treatment has been excellent -the e mailed exercise instructions and pics are also a boon. Hope I won`t be back any time soon but good to know they are there if needed!
2016-2024
Jason W
I honestly couldn't believe I could be "fixed" after 10 years of severe sciatic leg pain & two lower back surgeries….. I can not recommend this place highly enough in this simple review. Thank you Chris …..
2016-2024
Karen C
I began seeing Chris about 5 years ago for a back problem which later required surgery carried out by Nick Birch. I have total trust in Chris ……. and would not hesitate to recommend them. I still continue to see Chris whenever the need arises.
Jane B
2016-2024
Fantastic service ! Couldn’t recommend any one any higher . Always tell people. Very professional service and they really care . I was in a lot of pain and was very well looked after.
2016-2024
Ryan D
I was referred to Chris Heywood & Nick Birch by my Osteopath following results from an MRI. Both Chris & Nick have been an amazing in helping with my back injuries & helping me seek further help by putting me in touch with the right people. …….. . If it wasn’t for Chris ….. I wouldn’t be in the better position I now find myself.
2016-2024
Elliott D
After 2 years of neck and shoulder pain booked a consultation with Chris ….. and so pleased I did. Given great advice and therapy, and after 5 sessions with Chris my neck and shoulder feel great. Thanks again Chris
2016-2024
James B
I had several training sessions with …… Chris to help strengthen my ankles after several bad sprains. The service was very personable and after my first session I had an exercise regime tailored for me, which was expanded to aid my recovery further.
2016-2024
Tom G
Excellent from start to finish
2016-2024
Jo L
I have seen Chris Heywood for my injuries since I was 17 and in that 14 years he has treated ankle injuries, back and hip problems and recently my shoulder. I am autistic and I also compete in kickboxing internationally so my needs can be different to others. Chris understands and is mindful of the differences I have in communicating and in my perception of pain and he makes me feel at ease. He explains everything clearly and sets out a clear plan for me to follow. I would recommend Chris …… to anyone.
2016-2024
Andrew S
Having recently been diagnosed as having a stress fracture of the lower spine, I cant thank Chris enough for the rehab he has undertaken with me. Each week he set me a set of exercises, all thoroughly explained, building up the difficulty level week by week and within 10 weeks I was back on the golf course with no discomfort. A very knowledgeable and professional set up.
2016-2024
Jeremy W
I thoroughly recommend Chris Heywood - the quality and effectiveness of treatment I have received from them has been first class. Chris has transformed my gait and brought me back to full fitnesss from a number of difficult injuries. Not only that but Chris has also spotted other health care issues I had for which I am extremely grateful to him. Go and see Chris and ….. you will not be disappointed and you will receive excellent care.
2016-2024
Ravi Z
I recently had some sessions to relieve problems with my back and hips with Chris Heywood. Chris is a very knowledgable and thorough professional. I will continue to use …….. when necessary and have no hesitation in recommending their services to anybody in need of physiotherapy.
2016-2024
Jon S
After suffering constant pain in my upper back for several years and visits to various clinicians, I am pleased to say I am now pain free! I cannot praise Chris ……. enough!
2016-2024
Russell M
Having just finished an intensive course of therapy with Chris ……….. I can safely say the results speak for themselves. After back surgery I was not in great shape and in constant pain. A tailored programme of physio, work in the pool and exercises at home has made a significant difference. It has been hard work but worth it……. Would happily recommend.
2016-2024
Andrew B
Chris has been brilliant since my first visit. I had severe leg pain which was diagnosed as Sciatica caused by a slipped disc. Chris has helped me every step of the way towards my recovery.
2016-2024
Claire R
I have been seeing Chris with long term back pain. Chris is extremely knowledgeable, professional and very patient! I am currently having ……. which has really helped with my pain and mobility and through working with Chris I now have the confidence to return to exercise. Chris has helped in the past to obtain a referral from my doctor and has also recommended other practices such as Pilates. I receive an exercise plan after each session and find Chris very approachable for any questions.
2016-2024
Francis L
Being in my seventies, with an acute back problem, feeling quite nervous of being hurt, I attended …… with some initial apprehension. To my great relief Chris Haywood was sensitive and professional to a high degree throughout, and really listened. Took a thorough history, asked if I had any questions of my own, then proceeded to explain and demonstrate functioning of the spine. He examined and treated me in a conservative and gentle manner. This was my first visit ……… and, should I need further treatment, I know I will be in exceptionally safe hands. I cannot recommend Chris Haywood more highly.
2016-2024
Dan M
Chris and his team were excellent. They offer a highly professional service, whilst maintaining a personal touch that left me reassured I was getting the best care and treatment possible. I have used a few physios in the past and ………….. is by far the best.
2016-2024
Steve W
Excellent service all round. Chris Heywood is an superb Physiotherapist, who takes the time to pin-point the exact issue and tailor the treatment accordingly. After seeing him for 2 months and following the advice/exercise regime, I can report that I currently have no back pain at all, which is marvellous! I would not hesitate to recommend Chris ……… to anyone.
2016-2024
Sherry C
Over the years I have been to Chris - for many different problems. I trust him completely. Thank you Chris. PS being non geeky I only persevered with this because I want to help you in turn!
2016-2024
BB
Chris Heywood is one of the best physios I have ever had the pleasure to deal with. Knowledgable, friendly and a great service, combined with excellent results. I would 100% recommend …..
2016-2024
Nathalie M
I went to Chris for a shoulder problem after playing wheelchair rugby for a number of years. My problem wasn't a direct result of my spinal injury but a consequence of overuse of my shoulder through wheelchair sports. Chris was fantastic from the off, asking me questions about how I used my arms and shoulders and exploring different techniques to help treat my issues. After just one treatment I was sleeping better and the pain was much more manageable. The exercises he gave me to do at home were excellent too and the improvements in mobility just kept increasing. I still see Chris now as he's excellent for keeping me mobile and offering advice for further mobilisation………..
2016-2024
Sharon W
…………….. was recommended to me and I'm glad they were, I found Chris to be very professional and knowledgeable, I will need further Physio after a shoulder operation and I will definitely be returning to see Chris, I would highly recommend to family and friends.
2016-2024
Anna F
Have had an ongoing back injury for a while. Since seeing Chris it has been much better. Would highly recommend, great service.
2016-2024
Dennis W
Even though I only scratched the surface of what Chris can offer, I felt that I was important to him and that he knew exactly what he was doing and treated me very professionally.
2016-2024
Tricia Y
Chris Heywood leads an exemplary practice. During an acute episode of back pain I found his knowledgeable, honest and compassionate approach to my treatment and care, both reassuring and empowering. I benefited from an individualised programme based on my needs which was very effective. As a result, I felt able to make choices about my longer term rehabilitation and future goals with absolute confidence. ………. commitment to working with other relevant professionals and therapists, both within the team and beyond is refreshing and worthy of note. My journey has been a seamless one because of Chris Heywood's excellent communication between the professionals involved. As one of the 'just wearing out' group, I am relieved that from now on , I have excellent care on hand.
2016-2024
Mike
Great individualised care in most pleasant surroundings and very good coffee. Highly recommended.
2016-2024
Amy H
I am a GB discus thrower who has had some severe problems and pain with my lower back over the following year. I have seen multiple physiotherapist's and GP's all claiming to me my back pain was muscular. The pain consistently got worse until I was recommended to go to’Chris’. I was taken seriously for the first time, and it has been the only time I've been given support and help in the diagnosis and treatment for my injury. I have been greatly helped and would highly recommend …… as they have been the driving force behind getting to the route of my injury
2016-2024
Alitair M
My wife visited Chris after a second back operation for rehab. She was very weak and suffering with problems in one of her legs. Chris gave her confidence to start hydrotherapy which has really paid off. With the teams friendly and professional support she has continued to gain strength and mobility. We highly recommend Chris ……
2016-2024
J W
The best physio and rehab treatment I've received in many years of pain. Excellent team who are extremely knowledgable and quickly got to the root cause of my pain. Great service, friendly and approachable. I would highly recommend them.
2016-2024
Neil H
I found …………. be very considerate towards my injury and they handled every aspect perfectly. They gave me the correct treatment and advice to help me move forward with my recovery in a positive way, which I could not have achieved without them They also encouraged me to do things that I had previously not been able to do and made sure that I only had the amount of sessions required to achieve my goal. I am now in a much better place mentally and physically for having used them and I 100% recommend Chris ……….
2016-2024
Pulse Magazine
A thoroughly professional physiotherapists with a wealth of experience who helped me overcome a chronic spinal issue. Given the team's expertise …… I would not recommend anyone else.
2016-2024
Jason W
I honestly couldn't believe I could be "fixed" after 10 years of severe sciatic leg pain & two lower back surgeries….. I can not recommend this place highly enough in this simple review. Thank you Chris …..
2016-2024
Karen C
I began seeing Chris about 5 years ago for a back problem which later required surgery carried out by Nick Birch. I have total trust in Chris ……. and would not hesitate to recommend them. I still continue to see Chris whenever the need arises.
2016-2024
Jo L
I have seen Chris Heywood for my injuries since I was 17 and in that 14 years he has treated ankle injuries, back and hip problems and recently my shoulder. I am autistic and I also compete in kickboxing internationally so my needs can be different to others. Chris understands and is mindful of the differences I have in communicating and in my perception of pain and he makes me feel at ease. He explains everything clearly and sets out a clear plan for me to follow. I would recommend Chris …… to anyone.
2016-2024
Andrew S
Having recently been diagnosed as having a stress fracture of the lower spine, I cant thank Chris enough for the rehab he has undertaken with me. Each week he set me a set of exercises, all thoroughly explained, building up the difficulty level week by week and within 10 weeks I was back on the golf course with no discomfort. A very knowledgeable and professional set up.
2016-2024
Stuart E
After my back problems had re-emerged again I was recommended to Chris Heywood ….. They expertly sorted my back problems that had come and gone for years. Not only fixed but gave me the information to help me keep it that way. I recommend them to everyone!
2016-2024
Andrew L
Extremely professional and excellent practice. Great facilities and easy to find and park. After a dreadful illness and multiple surgery, I was left barely able to walk, and Chris Heywood was brilliant in restoring my strength and getting me back to normal. Highly recommended.
2016-2024
Anna C
Upon making our enquiry we were provided with an appointment within a couple of days at our convenience. Chris provided a comprehensive assessment in a very professional, but approachable manner, explaining things clearly to my daughter so that she understood the purpose of her home programme. I would not hesitate in recommending …….. to friends and family.
2016-2024
Marie E
After a long time of living with back pain and experiencing sudden, acute unexplained symptom's effecting my right leg (and only being 30 years old and a nursing degree student), I was relieved to have the opportunity to meet Chris Heywood who carried out a thorough examination, explaining everything fully throughout the consultation. I was sent for further investigations and met with Chris on two further occasions with my symptoms slightly improving each time. I am now of the understanding that it is localized nerve damage affecting my right leg and there is a great need for me to improve strength in my core muscles and lower back for which I will have no hesitation in seeing Chris for advice. The service was professional and timely and Chris was very aware of my money constraints so did everything he could to minimize cost for me. I highly recommend Chris Heywood …….
2016-2024
Keiran R
great physio and great service. always there to help and brilliant at fitting me in ASAP helping me get back to work. Highly recommended.
2016-2024
Fran G
Excellent physio…… for my broken leg. Would highly recommend. Thanks Chris!
2016-2024
Alun R
I went to Chris for an assessment of my spine before I returned to pilates and cycling. I chose Chris as he has a particular specialism in lower back pain. Upon assessment, Chris refered me to a specialist and for an MRI scan before embarking on treatment or recommending exercises and potentially doing more damage. Chris was very accommodating with an appointment around work and childcare.
2016-2024
Simon M
Chris saw me almost the next day, fitting me into his busy schedule despite family commitments, a thorough examination, thoughtful and considerate with exercises tailored to do at home. Friendly and great facilities. Would thoroughly recommend….. Thanks
2016-2024
Gary H
I have been receiving treatment from Chris after a lower back issue prevented me from enjoying my running and cycling. With his help putting together a rehab programme I am now back out enjoying my sports. Friendly …... Would thoroughly recommend.
2016-2024
Christian F
I’ve seen Chris Heywood on a couple of occasions when my back “just went” for no apparent reason. He was able to diagnose the problem quickly, put my mind at ease, and gave me exercises that got me back in action a lot sooner than I was expecting. There was no need to book any repeat visits, I could do all the exercises at home. Because he’s also active in research, you know you are getting the latest and most effective treatment, not outdated stuff that doesn’t work. Highly recommended.
2016-2024
Dan W
Great service - very thorough and very knowledgeable. Really friendly and made me feel at home straight away, highly recommend.
2016-2024
Kathy M
I have seen Chris ……. with my auto-immune problem that affects my muscles and joints. He has provided lots of information and exercises so that it is now easier to self-manage my problem. I am now less reliant on medication. I would highly recommend
Anonymous NHS Patient Feedback (First Contact Practitioner Roles)
The following feedback was collected following NHS treatment episodes, primarily within First Contact Practitioner (FCP) and specialist triage roles in primary care settings. All comments are reproduced anonymously to protect patient confidentiality and reflect routine patient-reported experience rather than marketing testimonials.
These comments relate to assessments, advice, and clinical decision-making provided within NHS pathways, where onward referral, reassurance, or self-management guidance may have been the most appropriate outcome rather than ongoing hands-on treatment. As with all feedback shown on this page, comments were provided voluntarily by patients who received no payment, incentive, or request to submit a review
These results are from mid-July 2025 and cover a four-month period and will be updated each quarter where pssible.
Frequently Asked Questions About Patient Reviews
1) Are all of the reviews on this page from your own patients?
Yes. Every review or piece of feedback shown here relates to patients I have personally assessed or treated, either within my current private practice, my previous private practice, or NHS primary care roles.
2) Why are some reviews anonymous?
Some feedback was collected within NHS services, where patient confidentiality must be protected. These comments are shared anonymously and reflect routine patient experience rather than marketing testimonials.
3) Why do some reviews reference Team Rehab UK?
Before practising solely as Chris Heywood Physio, I worked under Team Rehab UK. Reviews from that period relate to my clinical care during that time. The company has since ceased trading, which is why direct links are no longer available.
4) Do patients receive any incentive to leave a review?
No. Patients are never offered payment, discounts, or any other incentive in exchange for feedback. All reviews and comments are shared voluntarily.
5) Where can I see your current Google reviews to check they’re genuine?
You can view all current reviews for Chris Heywood Physio directly on Google. These reviews are publicly visible, independently submitted, and cannot be edited or filtered by me - Click this link
Why You Should Choose Chris Heywood Physio
The most important thing when seeking help is finding a practitioner you trust—someone who is honest, responsible, and clear about your diagnosis, the treatment you really need, and whether any follow-up appointments are necessary.
I’m not here to poach you from another therapist, but if you’re looking for a new physiotherapist in Northamptonshire or simply want a second opinion, here’s why many people choose to work with me (read my reviews):
Over 25 Years of Experience & Proven Expertise
With 25+ years of hands-on physiotherapy experience, I’ve built a trusted reputation for clinical excellence and evidence-based care. My approach combines proven techniques with the latest research, so you can feel confident you’re in safe, skilled hands.
Longer Appointments for Better Results
No two people—or injuries—are the same. That’s why I offer 60-minute one-to-one sessions, giving us time to:
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Thoroughly assess your condition
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Provide focused, effective treatment
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Explain what’s really going on in a clear, simple way
Your treatment plan is tailored specifically to you, aiming for long-term results, not just temporary relief.
Honest Advice & Support You Can Trust
I’ll always tell you what’s best for you—even if that means you need fewer sessions, not more. My goal is your recovery and wellbeing, not keeping you coming back unnecessarily. I have low overheads nowadays and I do not have pre-set management targets to maximise patient 'average session per condition' (yes it does happen commonly and I hate it with a passion - read my article here)
Helping You Take Control of Your Recovery
I believe the best outcomes happen when you understand your body. I’ll explain your condition clearly, give you practical tools for self-management, and step in with expert hands-on treatment when it’s genuinely needed.
Looking for a physiotherapist who values honesty, expertise, and your long-term health?
Book an appointment today and take the first step towards feeling better.
Contact Info
Alongside private practice, I also work on Mondays and Tuesdays as a First Contact Practitioner (FCP) – Musculoskeletal in NHS Primary Care, assessing, diagnosing, and triaging patients without the need for a GP appointment.
You’re very welcome to call, but when I’m in clinic my phone is often on silent to ensure all my concentration is on my client at that time. For this reason, it’s usually quicker to reach me via the contact form or WhatsApp.
Whichever way you get in touch, I’ll respond as soon as possible — and during the week that’s almost always the same day.
Clinic Opening Hours
The Clinic is located at 2 Old Road, Scaldwell, Northants, NN6 9LA
Tel: 07576 473422 (Feel free to watapp)
** Please note that Home Visits, Online Sessions and Aquatic Therapy can often be arranged outside of normal clinical hours on request.**
Monday & Tuesday: Closed for FCP Work
Wednesday - Friday: 0915 - 1400
Saturday & Sunday: Closed